Privacy
Cookie Policy
This Cookie Policy explains how StreamPilot uses cookies and similar technologies on the public website and the StreamPilot Panel. Cookies are small files or identifiers stored on a device. Similar technologies can include local storage, session storage and other browser or app storage.
1. Types of cookies we use
Essential cookies
Essential cookies are required to provide the website, checkout flow, account login, CSRF protection, security, load handling and basic Panel functionality. These may include session cookies and security cookies. They do not require consent where strictly necessary to provide a service you request, but we still explain them here.
Authentication and session cookies
The Panel and signup flow use session cookies to keep users logged in, maintain checkout state, protect forms, remember authentication status and prevent cross-site request forgery. Without these cookies, account access and checkout cannot work properly.
Preference cookies
Where implemented, preference cookies or local storage may remember interface choices such as selected pricing tab, cookie preferences, display options or other settings.
Analytics cookies
We may use analytics cookies or similar technologies to understand website visits, page performance, conversion flow and product usage. Analytics cookies are not essential and should only be used where a valid consent mechanism or other lawful basis applies.
Third-party cookies
Stripe, analytics tools, embedded content, hosting providers or app-related services may set their own cookies when you interact with checkout, embedded resources or third-party services. Their own policies apply to those cookies.
2. Why we use cookies
- To keep the site and Panel secure.
- To maintain login sessions.
- To process signup and checkout reliably.
- To remember preferences.
- To understand how the website and product are used.
- To detect abuse, fraud or technical errors.
3. Consent
Under UK cookie rules, non-essential cookies should not be set unless you have been given clear information and have actively consented. Essential cookies used for security, login, checkout or service delivery may be set without consent where they are strictly necessary.
If StreamPilot enables analytics, advertising or other non-essential cookies, the website should provide a clear consent control that allows users to accept or reject them.
4. Managing cookies
You can control cookies through your browser settings. Blocking essential cookies may stop signup, checkout, login, Panel access or security features from working. You can also clear existing cookies from your browser.
5. Cookie examples
| Cookie/category | Purpose | Essential? |
|---|---|---|
| Session cookie | Keeps a user session active during login, signup or Panel use. | Yes |
| CSRF/session token | Protects forms and checkout from unauthorised submission. | Yes |
| Stripe checkout cookies | Supports secure payment checkout and fraud prevention on Stripe-controlled pages. | Usually yes for checkout |
| Analytics cookies | Measures visits, navigation and conversion performance. | No |
| Preference storage | Remembers interface or consent preferences. | Depends on use |
6. Changes
We may update this Cookie Policy when our website, Panel, analytics or third-party services change. Contact hello@streampilot.co.uk with questions.